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Get in Touch

Quotes, tracking, support and office visits — every door into Routecore is on this page.

- Request a quote -

Tell Us About the Load

Describe the cargo, the lane and the deadline. A manager replies with a mode, a transit time and a fixed price — usually within one business day, and the first consultation is free.

  • Prefer to talk? Call +1 (234) 567 89 00 — dispatch answers 24/7.
  • Prefer email? Write to hello@routecore.com with dimensions and dates.

- Track & trace -

Where Is My Shipment?

Enter your booking reference below. We will email the live status — current position, milestones and ETA — to the address you provide.

References look like RC-48213 and appear on your booking confirmation. Routecore 360 app users can also watch live GPS without emailing.

- Support -

Talk to a Human, Anytime

24/7 Dispatch

Freight already moving and something changed? Call +1 (234) 567 89 00 — the night desk has rebooking authority.

Customer Support

Invoices, documents, claims and account questions: hello@routecore.com. Replies within one business day.

Visit the Office

600 West Chicago Ave., Suite 725, Chicago.
Mon–Fri, 8:00–18:00 CT.

Get directions →

- Routecore 360 -

Get the Tracking App

Live GPS on every load, document uploads, carrier ratings and one-tap rebooking. Leave your details and we will send the download link for iOS or Android with your account already connected.

- Help & FAQs -

Quick Answers

Standard lanes within one business day; simple road moves often within hours. Emergency air requests are quoted by phone on the spot.

Yes — email support with your company name and shipment date and we will look it up. References also appear on every invoice and POD.

Absolutely — about a third of our quotes go to businesses shipping freight for the first time. The consultation walks through packaging, documents and timing.

Email support with photos and the booking reference within 14 days of delivery. A named handler takes the case and most claims settle within 10 business days.

Yes — tours of the Chicago and Dallas facilities run every Thursday. Book through the quote form with “warehouse tour” in the details.